Overview

Based in Toronto, Canada, Total e Integrated Inc. focuses on delivering dynamic CRM solutions for various industries. In 2004 they launched the Total e Golf club management software suite, a solution that has since grown to become a leading golf business technology solution throughout Canada and the United States. Clients from small 18 hole golf courses to large multi-course retirement communities have adopted the solution. The Total e Golf range of software products include tee time management software, Pro Shop POS software, food and beverage management software, events management software, golf marketing management software and finance and accounting software. The suite of software products are designed to run on the company’s newly launched Total e Golf tablet.

The Problem

Traditionally, golf courses needed bulky PC desktops and POS terminals to process payment and manage operations, creating inefficiencies for employees. Food and beverage cart staff relied on pen and paper and had to manually input the data at the end of their shift, resulting in inaccuracies. When taking orders, restaurant servers had to rush between customers and the kitchen to communicate orders, resulting in longer wait times. At arrival, golfers had to check in at the clubhouse before they could tee off. Golfers also had to endure the excessive noise created by headsets and walkie-talkies which were used by employees to communicate from the course to the clubhouse. Total e Integrated wanted to introduce a solution for golf clubs to implement that had the power to run the Total e Golf software platform without compromising the portability staff members needed to work from anywhere on the golf course.

The Solution

On June 23, 2011, Total e Integrated launched the Total e Golf tablet, based on the ASUS Eee Slate, at Coppinwood Golf Club. Coppinwood Golf Club is the first course to make the switch and run the entire Total e Golf software suite on a tablet platform. Equipped with an Intel® Core™ i5-470UM processor and Windows® 7 compatibility, the 12.1” Eee Slate delivers the power needed to run the Total e Golf management software platform and applications such as Microsoft® Office. The Bluetooth v 3.0 and Wi Fi connectivity along with its portable form factor allow Coppinwood Golf Club employees to  communicate more effectively and instantaneously across the entire operation and process payment wirelessly from anywhere on the course. Coppinwood Golf Club uses the tablet to process payment on the beverage cart, check golfers in with the starter at the first tee, collect customer information as golfers wait to tee off, and send orders from the tableside to the kitchen, streamlining operations. Employees use the tablet to communicate with each other, eliminating the excessive noise created by the formerly used headsets and walkie-talkies and creating a more enjoyable experience for golfers. By integrating the tablets into their business, Coppinwood Golf Club has been able to better service clients and increase sales opportunities.

 

Eee Slate

The Eee Slate combines the mobility and convenience of tablets with the power and productivity of notebook PCs. Weighing a mere 2.56 lbs and featuring a 12.1” LED-backlit (1280 x 800) multi-touch display with AFFS, the device supports a 178 degree viewing angle for effortless sharing of content. Built with Corning® Gorilla® Glass, the display is scratch-resistant and durable. It is powered by an Intel® Core™ i5-470UM processor for superior multi-tasking, and runs Windows® 7 Home Premium which is compatible with programs users are already familiar with for added convenience. This slate supports input from the included Bluetooth keyboard, Wacom® Digitizer stylus, and touch.

Learn more about the Eee Slate  here: http://commercial.asus.com/product/detail/109

Visit the Total e Golf site here:  www.totalegolf.com

Visit the Total e Integrated site here: www.totaleintegrated.com